Privacy Notice

WBC Training takes data privacy very seriously. For the purposes of sending you emails, booking forms or course instructions, we keep your data on our accounts at Mailchimp (for emails), Wufoo (for forms) and Pipedrive (for course delegates), and at our IT consultants, Riverford Consultants.

We will never share your data with other third parties.

We only use your information to send you the materials and content relevant to you. The basis for us processing your data is either if you have consented to receive email updates; or a legitimate interest or contractual reason if you have a business relationship with or are interested in WBC, our guides and papers, or a course, or wish to book a place on a course.

WBC stores your data in encrypted files in the UK. Mailchimp and Wufoo/SurveyMonkey are US-based and are certified as compliant with EU-US and US-Swiss Privacy Shield regimes. Pipedrive stores its data in the EU in separate, encrypted files and is also compliant with the EU-US Privacy shield.

We will hold your data securely until you ask us to remove it. You can unsubscribe from our mailing list at any time, simply by clicking on the unsubscribe link in the email. You may request to see the data we hold about you, to update it or to delete it, at any time, or to see our full privacy policy, by emailing a request to

WBC does not use your data in automated profiling.

Website Visitor Data

We use cookies on the WBC website to measure traffic to the site and visits to different pages and to distinguish returning visitors from new visitors. We use Google Analytics to report on overall traffic and usage of the site. Such information is always used in anonymous aggregated form. We do not identify or track individual behaviour on the site.

If you have any questions about how we handle your data, please email

Business Terms & Conditions

Standard terms & conditions for public courses:

  • We will send you an invoice on receipt of your booking and confirm your place on receipt of your payment. VAT will be charged where appropriate.
  • If you have to cancel your place the following policy will apply: cancellation within 1-14 days of the programme start: 100% charge; 15-30 days: 50% charge; 31+ days: 10% charge.
  • A colleague can take your place, subject to a 10% administration charge.
  • Warren Business Consulting reserves the right to change or cancel any part of the published programme due to unforeseen circumstances and is not liable for any costs incurred by delegates in the unfortunate event that a course is cancelled.
  • Delegates are responsible for arranging their own travel and accommodation and for obtaining visas, and medical and travel insurance.
  • The letters MBA in any course title is used to indicate the nature of the training course. Attendees should be clear that no degree qualification is obtained by attending any Warren Business Consulting course.

WBC Training Ltd, Company No 9454985. Registered address: Archway House, 81-82 Portsmouth Road Surbiton, KT6 5PT UK



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